đź’« SoulSĂ© Boutique Refund Policy
Last updated: November 12, 2025
At SoulSé Boutique, we take great pride in offering thoughtfully designed products—both digital and physical—that inspire joy, creativity, and faith. Please review our refund and return policy carefully before making a purchase.
đź©· Digital Products
All digital downloads (such as printable wall art, affirmation cards, planners, and templates) are non-refundable and non-exchangeable.
Because digital products are delivered instantly after purchase, we cannot accept returns, cancellations, or issue refunds once your files have been downloaded.
If you experience any issues accessing or downloading your files, please contact us right away at support@soulseboutique.com, and we’ll be happy to assist you in resolving the problem.
🌿 Physical Products
We want you to love every item you receive! If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery for a replacement or refund.
To be eligible for a return:
-
The item must be unused and in its original packaging.
-
You must provide a receipt or proof of purchase.
-
You must contact us first to receive return authorization.
Once your return is approved and received, your refund will be processed to your original payment method within 5–7 business days.
đźš« Non-Returnable Items
We do not accept returns or refunds for:
-
Digital downloads
-
Gift cards
-
Custom or personalized items
-
Sale or clearance products
📦 Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or we made an error in your order.
📧 Need Help?
If you have any questions about your order or need assistance, please reach out to our customer support team:
Email: support@soulseboutique.com
✨ Thank you for shopping with SoulSé Boutique — your support means the world to our small business!