Privacy Policy

Effective Date: October 14, 2026

At SoulSé Boutique, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, purchase products, download digital content, or communicate with us.

By using our website, https://soulseboutique.com, you acknowledge the data practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information

When you place an order, contact us, create an account, or subscribe to communications, we may collect:

  • First and last name

  • Email address

  • Billing and shipping addresses

  • Telephone number

  • Order details and purchase history

  • Customer service inquiries

  • Account information, if applicable

  • Personalization details, images, or artwork submitted for custom orders

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and browsing activity

  • Referring websites

  • Cookies and similar tracking information

This information helps us operate our website, understand customer activity, and improve our services.

2. HOW WE USE YOUR INFORMATION

SoulSé Boutique uses collected information for legitimate business purposes, including:

  • Processing and fulfilling customer orders

  • Delivering physical merchandise and digital products

  • Processing payments and refunds

  • Communicating order confirmations and shipping updates

  • Responding to customer inquiries

  • Providing customer support

  • Processing personalized and custom-designed products

  • Preventing fraud and unauthorized transactions

  • Maintaining website functionality and security

  • Improving products, services, and customer experiences

  • Complying with applicable legal and tax obligations

We may also send promotional emails, special offers, and product announcements when permitted by law and consistent with your marketing preferences.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages.

3. PAYMENT INFORMATION AND SECURITY

SoulSé Boutique uses third-party payment processing services to securely process customer transactions.

Depending on the payment methods available at checkout, payment processing may involve providers such as Stripe and supported digital wallet services.

We do not intentionally collect or store complete credit card numbers or card security codes on our website.

Our payment processors may collect and retain payment information according to their own privacy policies and security practices.

SoulSé Boutique may retain limited transaction information, including payment status, transaction identifiers, billing details, and purchase history, for order management, refunds, accounting, and legal compliance.

Although we use reasonable security measures to protect customer information, no online payment system or method of electronic storage can be guaranteed completely secure.

4. PRINT-ON-DEMAND PRODUCTS AND THIRD-PARTY FULFILLMENT

SoulSé Boutique offers products that may be manufactured, printed, packaged, and shipped by third-party fulfillment providers, including Printify and Printful.

When customers purchase eligible products, we may share information necessary to complete their orders, including:

  • Customer name

  • Shipping address

  • Contact information when required for delivery

  • Product selections

  • Order quantities

  • Customization instructions or submitted artwork

These fulfillment partners use the information to manufacture products, process shipments, and provide delivery services.

Our fulfillment partners maintain their own privacy policies and data handling practices.

We encourage customers to review those policies for additional information.

5. DIGITAL PRODUCTS AND DOWNLOADABLE CONTENT

SoulSé Boutique may offer digital products, including printable artwork, digital stationery, affirmation cards, downloadable designs, and other electronic files.

When you purchase a digital product, we may collect and process:

  • Your name and email address

  • Billing information

  • Order confirmation details

  • Payment transaction information

  • Download-related information needed to provide access to your purchase

Digital products are delivered electronically through the website, downloadable links, email, or another delivery method identified at checkout.

No physical shipping address is required solely for electronic delivery, although billing information may be requested for payment verification or tax purposes.

Download links and access records may be retained for customer service, fraud prevention, and order verification.

Digital purchases are also subject to our Refund Policy and any licensing or usage terms stated on the applicable product page.

6. CUSTOM AND PERSONALIZED PRODUCTS

Customers purchasing custom or personalized products may be asked to provide additional information, including:

  • Names or personalized text

  • Logos or business information

  • Photographs or uploaded images

  • Design preferences

  • Special instructions

This information is used to create, process, and fulfill the requested personalized merchandise.

Customer-submitted materials may be shared with fulfillment partners when necessary to complete the order.

We do not use customer-submitted personal photographs, logos, or custom artwork for unrelated promotional purposes without appropriate authorization.

Customers should only submit materials they have the right to use.

7. COOKIES AND SIMILAR TECHNOLOGIES

SoulSé Boutique may use cookies and similar technologies to support website functionality and improve the shopping experience.

These technologies may help us:

  • Maintain shopping-cart contents

  • Remember customer preferences

  • Support account login sessions

  • Process checkout transactions

  • Analyze website traffic and performance

  • Improve website usability

  • Measure marketing effectiveness, when applicable

Some cookies are necessary for website functionality, while others may support analytics or advertising services.

You can manage or restrict cookies through your browser settings and any cookie preference controls made available on our website.

Disabling certain cookies may affect shopping-cart functionality, account access, or checkout performance.

Where required by applicable law, we will obtain consent before using nonessential cookies or similar tracking technologies.

8. THIRD-PARTY SERVICES AND INFORMATION SHARING

SoulSé Boutique may use third-party service providers to operate our business.

These may include:

  • WooCommerce for online store functionality

  • Stripe and other supported payment processors

  • Printify and Printful for order fulfillment

  • Shipping and delivery providers

  • Website hosting and security services

  • Email communication providers

  • Website analytics services, when enabled

  • Marketing and advertising platforms, when enabled

We share personal information with service providers when reasonably necessary to perform the services they provide.

We may also disclose information when required by law, to respond to lawful requests, protect our rights, investigate fraud, or address security concerns.

SoulSé Boutique does not sell customer mailing lists or intentionally disclose personal information to unrelated third parties for their independent marketing purposes.

Certain advertising or analytics technologies may constitute sharing or targeted advertising under applicable privacy laws. Where such laws apply, we will provide the required notices and choices.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Providing customer support

  • Maintaining purchase records

  • Handling refunds and disputes

  • Preventing fraud

  • Meeting accounting, tax, and legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

When personal information is no longer reasonably necessary, we will take appropriate steps to delete, anonymize, or securely dispose of it.

10. CUSTOMER PRIVACY RIGHTS

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to personal information we maintain

  • Requesting corrections to inaccurate information

  • Requesting deletion of eligible personal information

  • Requesting information about how your data is used or disclosed

  • Opting out of promotional email communications

  • Exercising applicable rights concerning targeted advertising or certain data sharing

Some requests may be subject to legal exceptions, including requirements to maintain transaction records for accounting, fraud prevention, or tax purposes.

To submit a privacy-related request, contact us using the information provided at the end of this policy.

We may request reasonable identity verification before processing certain requests.

11. DATA SECURITY

SoulSé Boutique takes reasonable administrative, technical, and organizational measures to protect customer information.

These measures may include:

  • Secure HTTPS website connections

  • Restricted administrative access

  • Password

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